Add another round of questions

The brief is the first round of questions, not the only one. When a job needs another, you add a round to the same order.

That is what replaces "I'll send them another form": the client keeps their one tracking link, and the new round appears on it by itself.

When to add one

Whenever you need something the brief could not have anticipated:

• "Send me your sponsors' logos in vector."
• "Send me your final copy."
• "Sign off the mock-up: approved, or here is what to change."

How it works

1. From the order, add a request. You can start from nothing, from the brief, or from an earlier round.
2. A new round is a draft. Nothing is visible to the client until you publish it, so you can put it together calmly, over several sittings if you like.
3. You publish. The round appears on the tracking page, a notice is posted in the conversation, and your client is notified.
4. They answer, and the round locks.

The lock, and why it is there

A round a client has answered can never be edited again. Not the questions, not the introduction, not the order. The button is not hidden: it does not exist.

That is Kalepio's central rule, and it protects both sides. Without it you could change a question after the fact and the recorded answer would stop matching what was asked; nobody would know what the client actually had in front of them.

What you can always do is add a round. There is no limit to how many an order can carry.

You also see the round exactly as it went out: the questions as they were then, beside the answers. Even if you have reworked the original service since, what you read is what the client read.

What it changes for them

Nothing more to remember. One link, one page, and the rounds stacking up underneath. That is exactly what removes the "I sent you a new link, did you see it?" chase.